Tuesday, June 30, 2009

Office Phone Systems


The Different Options Available A Complete Comparison is Office Phone Systems

by Cecep SA

In this time world the telephone has become the most important means of ‎communication. Telephones are widely used throughout the world, mainly for domestic ‎use or it can be for office use. In the case of Office Phone Systems, the system will be ‎designed to allow users to share the same external phone lines instead of using the ‎phones. These telephone systems are mainly designed for multiple users of telephones in ‎a single place. Using these types of phone systems can save as much money as it is very ‎cost effective compared to any other phone systems.

The Private Branch Exchange PBX or the telephone systems are telephone systems that ‎are created specifically for business purposes in the office. This private branch exchange ‎for Phone Systems Office is created primarily to form a private network between all ‎users, who share the selection of external phone lines. Such systems office phone is ideal ‎for large and medium enterprises or organizations. These telephone systems are very ‎profitable, and to share some external lines among users instead of users to use their own ‎external lines. By using a PBX phone system is very easy to get someone on the phone ‎system by dialing only a three or four digits. PBX telephone system in some additional ‎features such as voice transmission, reminders, and display options screen. The private ‎branch exchange office phone systems are also able to answer phones and greet your ‎customers with messages that are generated automatically and there is also an option to ‎transfer the call to the system.

The wizard is an automated telephone system accessories that can respond to telephone ‎calls via the automatic generation of messages by electronic means. The callers are ‎allowed to route through a series of instructions by the automated attendant menu. Voice ‎mail systems are generally equipped with a basic automated attendant system. ‎

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Tuesday, June 16, 2009

Small Business Phone System


Customer Relations
By Cecep SA

Small business phone system is likely to be heavily used in the customer relations department, particularly as the company expands; it is a good idea to get a call logging function which will allow you to monitor all incoming and outgoing calls.
This function will mean your system is only used appropriately, and that the right amount of man-power and technology is allocated to each area of the business. A related feature is call barring - useful if you need to prevent members of staff from making unnecessary premium rate phone calls.
Faxes are also still used by certain sectors, such as the construction industry for the speedy exchange of information, although demand for this tool is diminishing as computer-based methods such as email take its place.
The modern benefits of telecommunications advances mean small business phone systems can be adapted to include mobile phones and the following features, many of which work through a synchronised internet connection. 1) - call redirection - so you can redirect the course of incoming calls to staff members who are working from home or are out on a job.
This has developed significantly to include mobile phones, something few uk businesses now operate without. 2) – integrated telephone and it system – allows the dialling of numbers from your computer and the customer’s details to be displayed for any member of staff taking the call. This is generally referred to as computer telephony integration (cti) and requires a fairly extensive computer hard-drive capacity.

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